Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit Buffalo Waterproofing Midrand (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable them, visit www.allaboutcookies.org.

• Log Files – Track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels – Electronic files used to record information about how you browse the Site.

Provider

• Capturly Inc

Purpose

• Heat mapping and session recording

Personal Data Collected

• Cookies

• Usage data

• Various types of data as specified in the privacy policy of the service

Capturly is a session recording and heat mapping service provided by Capturly Inc. It honors generic “Do Not Track” headers, meaning your browser can signal not to collect data. For opt-out options, visit: Capturly Opt-Out.

ORDER INFORMATION

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name

• Billing Address

• Shipping Address

• Payment Information (including credit card numbers)

• Email Address

• Phone Number

We refer to this information as Order Information.

When we talk about Personal Information in this Privacy Policy, we refer to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to:

• Fulfill any orders placed through the Site (including processing payments, arranging for shipping, and providing invoices and/or order confirmations).

• Communicate with you.

• Screen orders for potential risk or fraud.

• Provide you with information or advertising related to our products or services, in line with the preferences you have shared with us.

We use the Device Information to:

• Screen for potential risk and fraud (especially your IP address).

• Improve and optimize our Site (for example, generating analytics on customer browsing behavior and evaluating the success of marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

• We use WordPress to power our website.

• We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here, and opt out of Google Analytics here.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or lawful request, or otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative.

To opt-out of targeted advertising:

• Facebook: Ad Settings

• Google: Ad Settings

• Bing: Personalized Ads

You can also opt out through the Digital Advertising Alliance.

DO NOT TRACK

We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, update, or delete your personal information. To exercise this right, contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfill contracts with you (e.g., processing orders) or pursue legitimate business interests. Your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

We maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy to reflect changes in our practices or for legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us by email at info@buffalowaterproofingmidrand.co.za or by mail at:

Buffalo Waterproofing Midrand
32 Gallagher Business Park, 676 Gallagher Avenue,
Halfway House, Midrand, 1685, South Africa
Tel: +27 78 179 5929
Website: https://www.buffalowaterproofingmidrand.co.za/